Liaison The final role within the interpersonal category, acting as a liaison means that the manager must successfully interface with a variety of people - both within the organization and on the outside - to keep things running smoothly.
This point is all about communication, and it is one of the main things that determines the ultimate success or failure of a manager.
Being able to properly communicate with a range of people in such a way that the project remains on track is a crucial skill to develop.
Monitor Acting as a monitor is the first managerial role within the informational category.
Being a leader in any organization is a complicated and challenging task that can take on a variety of forms depending on the needs of the organization and the people that are being led.
Any given manager may be asked to complete a variety of tasks during a given day depending on what comes up and what problems need to be solved.
A manager needs to lead the people that he or she is in charge of guiding toward a specific goal.
This can include telling them what to do and when to do it, organizing the structure of the team members to highlight specific skills that each possesses, and even offering rewards for a job well done.
Being a spokesperson is the final informational role on the list, and it is an important one because perception is often a big part of reality.
Even if your team is doing great work, it might not be reflected as such to other decision makers in the organization if you aren't a good spokesperson.