Problems Solving Techniques

Examples: Evaluating Alternative Strategies for Reducing Stress, Proposing Diplomatic Solutions to Border Disputes, Selecting Employees to Lay Off During a Business Downturn, Troubleshooting Computer Malfunctions Once a course of action has been decided upon, it must be implemented, along with benchmarks that can quickly and accurately determine whether it’s working to solve a problem.Plan implementation also typically involves alerting personnel to changes in their standard operating procedures (SOPs).

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A computer specialist might be looking for a way to speed up a slow program.

Now that you've brainstormed a list of potential problems, your next step is to think up effective solutions for these issues, noting the skills you will need to resolve them.

With each patient, I analyze their medical histories, their symptoms, and their potential exposures to different illnesses to determine if we can pin down a diagnosis immediately or to see, alternatively, if we need blood tests.

I then develop a care plan and, if warranted, perform follow-up calls to check on the process of recovery.

Here are the steps most commonly used in problem-solving, their associated skills, and examples of where they are utilized in different career sectors.

In order to solve a problem, you must first figure out what caused it.As you explain your thought process, use the steps listed above (from analyzing the cause to assessing the effectiveness of your interventions).Or, share an example of a problem you solved in a previous role. As a nurse practitioner, my primary responsibility is to use my problem-solving skills to diagnose illnesses and develop treatment plans.Sometimes this involves teamwork, since two (or more) minds are often better than one.It’s rare that a single strategy is the obvious route to solving a complex problem; devising a set of alternatives helps you to cover your bases and reduce your risk exposure should the first strategy you implement fail.Considered a soft skill (a personal strength, as opposed to a hard skill that is learned through education or training), an aptitude for creative and effective problem-solving is nonetheless one of the most valued attributes employers seek in their job candidates.For example, a cable television technician might be trying to resolve a customer problem with a weak signal.In this course, learn techniques for identifying the root cause of a problem, generating options, and selecting the best solution.Chris Croft takes you through several methods for identifying what's actually causing a problem, including looking at the whole system when a problem is actually a symptom of a larger issue.In nearly every career sector, problem-solving is one of the key skills that employers seek in job applicants.It is hard to find a blue-collar, administrative, managerial, or professional position that doesn't require problem-solving skills of some kind.