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Some intuitive wayfinding techniques used to call out the Skylink entrances include changes in the floor, wall and ceiling finishes from a neutral color to a bright yellow.
The Skylink is an elevated airside automated people mover that shuttles passengers between terminals to speed passenger transfer.
Extra effort went into signaling where these entrances are located.
Corgan is continually looking to refine their design strategies and obtain credible research evidence to help in the foundation of design decisions.
One such example is the DFW Wayfinding experiment, that utilized eye-tracking analytics to further understand how passengers perceive the terminal environment.
When each demographic category was analyzed independently from the whole, it was noticed that each demographic category sees the terminal environment differently.
Further analysis needs to be given to each independent demographic to find ways to better suit the individual passenger’s needs. Students engage in three types of activities: space-filling with rods, rotation and reflection problems, and building 3-D structures given the 2-D rod designs. Introduce problem solving through thought-provoking puzzle problems that are tied to three-dimensional designs! From these averages, we can generate heat maps and focus maps.These diagrams show us hot spots of fixation across entire demographics, whether it be the passenger population as a whole, or groups of passenger types.These eye tracking glasses perform two important functions.First, there is a camera in the center of the frames that records the visual field of the participants.Additionally, we can take reference images and map multiple participant’s fixation points along a portion of the pathway in that image.As we map these fixation points, the computer software tracks the length of the fixation and averages the total amount of fixations along the pathway amongst all participants.The theory is that passengers will pick up on these gestures and understand that this is the entrance to the Skylink Station.THE TECHNOLOGY Throughout the experiment, we asked participants to wear eye tracking glasses as they performed the task of locating a specific gate.